MARCH 6, 2024
Company to assume concession operations of the “Crown Jewel” of Oregon
March 4, 2024 (OVERLAND PARK, Kansas) — ExplorUS, a leading national provider of concession services in national and state parks, announced today that the company has signed a definitive letter of intent to assume control of Crater Lake Hospitality’s operations at Crater Lake National Park.
ExplorUS, based in Overland Park, Kansas, already manages concessions in 11 National Park locations, including Hawaii Volcanoes, Muir Woods, Mammoth Cave, and Acadia National Park. Overall, the company provides concession services at nearly 80 locations nationwide.
“Crater Lake is the ‘Crown Jewel’ of Oregon and one of the most extraordinary natural wonders in the Pacific Northwest. We are looking forward to working with the National Park Service in gaining approval for the transfer of the concession contract,” said Frank Pikus, CEO of ExplorUS. “We are committed to working with the National Park Service to enhance and protect the visitor experience.”
ExplorUS will seek to transition all current employees and make a significant investment in the park’s facilities, staff training, and visitor services. Crater Lake concessions include boat tours; lodging and dining at historic Crater Lake Lodge; the Cabins at Mazama Village and Mazama Campground; Rim Village Cafe and Gifts, which is open year-round; Annie Creek Restaurant and Gift Shop; and the Mazama Village Store.
ExplorUS is committed to the highest standards for visitor safety, environmental stewardship, and employee working conditions. The company recognizes the critical need for investment especially with dormitory housing and facility updates and has plans to act quickly to resolve much-needed improvements.
To ensure visitors that there is no interruption in service, all reservations and deposits for future stays and services will be honored. “The transition will be seamless,” said Pikus.
“The opportunity at Crater Lake National Park is a perfect match with our capabilities and expertise,” Pikus added. “We are dedicated to providing an excellent experience at the country’s fifth-oldest national park and we look forward to the opening of the 2024 season in May.”
Media Contacts:
Christina Proctor, [email protected] Phil Weidinger, [email protected] Weidinger Public Relations
775-588-2412
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About ExplorUS
ExplorUS is dedicated to preserving and protecting the unique environments and precious resources of the sites where it operates, allowing guests and future generations to experience the beauty, serenity, and splendor of local, state, and national parks. It provides concession services at nearly 80 locations nationwide. www.goexplorus.com